Blog

Does Your HOA Management Company Have a Written AI Policy? What Every Board Should Know About Artificial Intelligence in HOA Management

Artificial Intelligence in HOA Management: A Governance Issue for Boards Artificial intelligence (AI) is rapidly transforming HOA management. From drafting violation letters and summarizing board meeting minutes to preparing financial explanations and responding to homeowner emails, AI tools are increasingly becoming part of everyday operations within community association management companies.

February 12, 2026 No Comments

Cybercrime Is Hitting HOAs — And the Financial Damage Can Be Immediate

Cybercrime is no longer a distant threat that only impacts large corporations. Homeowners Associations are increasingly becoming prime targets, and the consequences are often severe: missing reserve funds, fraudulent payments, compromised homeowner data, and costly legal fallout. These are not isolated incidents — they are warning signs of a growing trend.

February 10, 2026 No Comments

New to the HOA Board? Start With These Short (and Actually Helpful) Training Videos

So… you’re thinking about running for the HOA board.Or maybe someone generously nominated you when you weren’t paying attention.Or perhaps you were elected and now you’re sitting there thinking:“Wait… what did I just agree to?” Don’t worry — you’re not alone. Serving on a homeowners’ association board can be a

February 5, 2026 No Comments

Why Ownership Matters in HOA Management

Choosing Leadership Over Call Centers When HOA boards search for a management company, pricing and services often take center stage. But one of the most important—and often overlooked—factors is who owns the company and where decisions are actually made. Today, many HOA management firms are owned by private equity groups,

January 7, 2026 No Comments

Why SOC2 Certification Matters

Cyber threats like phishing, ransomware, and data breaches are real risks for HOA systems.In today’s digital-first world, Homeowners Associations (HOAs) are no longer just concerned with landscaping and pool maintenance—they’re also stewards of sensitive resident data. From payment portals to cloud-based communication tools, HOA management companies are increasingly operating in

September 28, 2025 No Comments

Why CMCA Matters

When it comes to managing a homeowners association (HOA), having the right expertise on your board can make all the difference. That’s where the Certified Manager of Community Associations (CMCA) designation comes in. This nationally recognized certification ensures that your community manager is equipped with the knowledge and skills needed